Changing platforms is never fun. We get it. So we made it as painless as possible. Here is how it works, step by step.
Your company, team members, and project structure. We handle the configuration so you do not have to figure it out alone.
Contracts, budget items, and historical claims. CSV imports, AI-assisted matching, and manual entry. Whatever works for your situation.
Subcontractors and clients get free portal access. One email invite and they are in. No separate subscriptions or per-seat fees for them.
Submit your first payment claim through ClaimStack. Your team, your subs, your clients. All on the same platform from day one.
The stuff people actually ask us
We support CSV imports for contracts, budget items, and breakdown schedules. AI-assisted matching helps map your data to the right structure. For historical claims, we can backfill records so your reporting stays complete.
ClaimStack has built-in tutorials that guide users through each feature the first time they use it. The interface is designed to feel familiar if you have used any modern web app. Most teams are up and running within the first week.
Your data is hosted on Google Cloud Platform in Australia. Row-level security means users only see data for contracts they are a party to. All connections are encrypted. We take this seriously because your financial data deserves it.
Most teams are live within a week. Simple setups (one project, a few contracts) can be done in a day. Larger companies with historical data and multiple projects take a bit longer, but we work with you to get it done.
In-app AI chat handles the low-hanging fruit (basic how-tos, feature lookups, account questions) around the clock. For anything it can't answer, you get a direct phone number to real people who understand construction. Not a ticket queue. We are in this with you.
Talk to us. We will walk you through the process, answer your questions, and help you figure out if ClaimStack is the right fit. No pressure, no hard sell.
Over 10 years of construction experience. Not assumptions. Real solutions for real problems.